Every day we find ourselves immersed in a world that is more globalized, where the technology is advancing continuously for this factor it is necessary to modernize certain processes and procedures that support the technological innovation, I mean that this optimization should be aligned with the best practices of ITIL in the standardization of the processes involved in the management of IT services and support to users who use these services technology which allows you to use the technology efficiently, allowing to reduce the costs associated with inefficient processes are not optimized, among which we have.

  • Develop standards, policies, and controls with a strategy to apply in the tech scene

  • Automate various manual tasks that consume time

  • Eliminate the security risks to develop a stance of "Zero trust" a layered approach to security level perimeter, server, desktop, and application.

To achieve a sustainable improvement in its IT infrastructure, organizations must take a strategic view to a longer term of maturity of the IT infrastructure, and to link these improvements in the capacity and maturity to your business needs and the overall strategy of the company. It is important to bear in mind that the optimization does not necessarily involves processes and technologies, but also includes people and processes that constitute a large part of the maturity of the system and/or service business. This optimization consists of four phases

Evaluation: In this phase focuses on improving the performance of people, processes, management systems and/or IT services

Id: Allows you to measure the resultadosde the evaluation phase, which sets the priorities on the needs of the organization.

Assessment and planning: It is based on the areas identified and established as priorities for improvement

Implementation: Have as objetivola definition and implementation of the following points

  • Definition of service levels

  • Management of incidents and/or problems

  • Change management

  • Configuration management

The basic infrastructure IT is characterized by manual processes and localized; central control minimum; and policies and standards IT non-existent or not enforced with regard to safety at this stage, it is necessary to pass a dynamically proactive more mature.

The infrastructure optimization Model helps companies to achieve large savings in costs to the change of an environment that is not managed to a dynamic environment.

There are many clouds you post available on the market that help companies maximize their IT infrastructure among which we find Google Cloud, IBM Cloud and Microsoft Azure. That aims to generate processes and procedures to help companies to advance through the journey of the infrastructure optimization, allowing the user to have a standardized infrastructure through the use of rules and policies to manage virtual desktops and servers with the use of directory services Active Directory to manage the resources, security policies and access control, on the following image shows the model that the entire IT department must reach reach to provide higher levels of service by having a competitive advantage and comparative, which allows to solve efficiently the biggest challenges for businesses.

Model how to achieve the potential of an IT infrastructure

Companies benefit substantially to the change of this state standardized to a state rationalized with their infrastructure to get a substantial control over the infrastructure and the policies and processes proactive that prepare them for the spectrum of circumstances from opportunities to the catastrophe. The Streamlined infrastructure is where the costs involved in managing desktops and servers are at their lowest level and the processes and policies have matured to start to play an important role in the support and expansion of the company. The security is very proactive and responding to threats and challenges, it is fast and controlled, there is a third step that every company must come to consolidate I mean a dynamic state where companies fail to implement new technologies, or alternatives to meet the challenges of the business, having as a fundamental axis technology, keeping costs controlled completely, presenting levels of service and capabilities almost on the site regardless of the location of the user, allowing the IT Department is aligned and is administered in accordance with the needs of the company.

Articles consulted Microsoft

Trip optimization of the Microsoft infrastructure


To achieve the potential of a Dynamic infrastructure


Dairo Arias

Specialist Engineer